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Lights and Sirens UK - Privacy Policy
  • DISCLAIMER

    Disclaimer

    The information contained on this website is for general information purposes only. The information is provided by Lights & Sirens UK, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose.

     

    Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever, arising from loss of data or profits arising out of, or in connection with, the use of this website.

     

    The inclusion of any links does not necessarily imply a recommendation, or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Lights & Sirens UK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

  • PRIVACY POLICY

    Privacy Policy

    To comply with the new EU General Data Protection Regulation legislation, effective from 25 May 2018, we have updated our privacy policy to ensure that you are fully aware of how we collect, use, store and secure your data.

     

    This privacy policy sets out how Lights & Sirens UK and lightsandsirens.co.uk Internet Site ("Site") uses and protects any information that you give lightsandsirens.co.uk when you use this website.

     

    lightsandsirens.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.

    lightsandsirens.co.uk may change this policy from time to time by updating this page. You should also check this page from time to time, to ensure that you are happy with any changes that have been made.

     

    This policy was updated on 1 January 2019 to comply with the EU GDPR legislation.

  • WHAT WE COLLECT

    What we collect

    When placing a order on our website, we collect and store the following details so we can process your order:

    • Name – As entered at point of making a purchase, starting to make a purchase in the website checkout process, completing one of our contact forms or email sign-up forms.
    • Billing/Shipping Address – As provided at point of making a purchase.
    • Telephone Number – As provided at point of making a purchase.
    • Email Address – As entered at point of making a purchase, starting to make a purchase in the website checkout process, completing one of our contact forms or email sign-up forms.
    • IP Address – As provided at point of making a purchase.
    • Payment Information – As captured at point of purchase. Note: Lights & Sirens UK does not directly process your credit/debit card details; these are handled by secure 3rd party payment providers (WePay) on our behalf.
    • Company Tax Number – As provided at point of making a purchase

     

    Personal information regarding all purchases from our website, is stored in our DB for sales and VAT compliance, etc. Hard copies are also stored in a secure location.

    1. What we do with the information we gather. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
    2. When you start providing information at the cart/checkout process of our website. We process your data on the basis that you have an interest in our products and services. We process it to follow up with you to check whether you had problems in ordering, or whether there are any pre-sales questions we can answer.
    3. When you complete a purchase on our website. We process these items, as they are necessary to fulfil your order: Your name, email address, physical address, payment information, IP address and company tax number.
    4. When you fill in one of our contact forms. We process any information provided by you in submitting a contact form request, or in any follow-up conversations on the basis of consent, and being necessary to fulfil our contract to you where one exists.
    5. When you contact us via email:
    • We process any information provided by you in submitting an email, or in any follow-up conversations on the basis of consent, and being necessary to fulfil our contract to you where one exists.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, exclusive offers or other information which we think you may find interesting, using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
    • At any given time, you may choose to unsubscribe to our marketing services.

     

    Last updated 31 January 2019

  • SECURITY

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    Third parties with access to your data

     

    In order to provide our services to you, we rely on some third party service providers who may be based outside the United Kingdom, and/or outside the EU. This means that your data may be transferred outside the EU, subject to appropriate safeguards. The following providers are currently involved in providing the services associated with this website and any contract you may enter into through it:

     

    WePay

    All payments via WePay are processed via the secure WePay payment gateway, and as such, no payment/card details are stored on our server. Our site is served via https to ensure safe encryption of any personal information passed to this payment gateway.

  • HOW WE USE COOKIES

    How we use cookies

    Our site uses cookies to help provide a better user experience. In general, this is to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications such as Google Analytics.

     

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.

     

    A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

     

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the lightsandsirens.co.uk website.

  • LINKS TO OTHER SITES

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution, and look at the privacy statement applicable to the website in question.

  • CONTROLLING YOUR PERSONAL INFORMATION

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lightandsirens.co.uk
    • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
    • We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

     

    You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small fee will be payable. If you would like a copy of the information held on you, please email info@lightsandsirens.co.uk

     

    If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

     

    Data Controller

    This website is owned and operated by Lights & Sirens UK which is based in the United Kingdom.

    Registration Nr.: 11111965

    VAT Nr.: GB 291 3390 00

     

    You can contact us at any time, in order to request access to data we hold about you, correct any information we hold about you, or request removal of any data we hold about you.

    In order to make such a request, or if you have any additional questions about our collection and storage of data, you can contact us either via email at: webmaster@lightsandsirens.co.uk

     

    or in writing to:

     

    Lights & Sirens UK - Distributors of Public Safety and Warning Equipment

    2 Sandringham Court, London

    United Kingdom W9 1UA

    Phone Number: 0800 044 5882

     

     

Lightsandsirens.co.uk

Distributors of Public Safety and Warning Equipment

 

Online Shop is owned and operated by Lights & Sirens

CALL 0800 044 5882

Email: info@lightsandsirens.co.uk

UK Sales and Customer Services

Mon-Fri 8am - 6pm

Sat-Sun & Public Holidays closed

Prices are subject to change. E&OM    Site Updated 23072019

FREE SHIPPING - ORDERS OVER £100 UK ONLY

ONLINE STORE FOR PUBLIC SAFETY & WARNING EQUIPMENT

Lights and Sirens UK - Privacy Policy
Lights and Sirens UK - Privacy Policy
Lights and Sirens UK - Privacy Policy
Lights and Sirens UK - Privacy Policy